w8job Privacy Policy

1 Who We Are

w8job is an online casino and sports betting platform operating at w8job.app. We provide online gaming services to players in Bangladesh, including casino games, live dealer tables, fishing games, slots, and sports betting.

For the purposes of this Privacy Policy, w8job is the data controller — meaning we are responsible for deciding how and why your personal data is collected and processed. If you have any questions about how w8job handles your data, you can contact us at [email protected].

This policy is written in plain English so that every player in Bangladesh can understand exactly what happens to their data when they use the w8job platform. We believe transparency is the foundation of trust, and we want you to feel confident that your information is in safe hands.

2 Data We Collect

w8job collects only the personal data that is necessary to operate your account, process your transactions, verify your identity, and comply with our legal obligations. We do not collect data we do not need.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

3 How We Collect Your Data

w8job collects your personal data through the following channels:

• Registration: When you create a w8job account, you provide your name, email, phone number, and date of birth directly to us.
• KYC Verification: When you submit identity documents to verify your account, we collect and store copies of those documents securely.
• Deposits & Withdrawals: When you make a payment through bKash, Nagad, Rocket, or bank transfer, we receive transaction data from the payment processor.
• Platform Usage: As you use the w8job platform, we automatically collect technical and usage data including your IP address, device information, and gaming activity.
• Customer Support: When you contact our support team, we collect the content of your messages and any information you provide during the interaction.
• Cookies & Tracking: We use cookies and similar technologies to collect data about how you interact with the w8job website and app. See Section 8 for full details.

4 Why We Use Your Data

w8job uses your personal data for specific, legitimate purposes. We do not use your data for anything beyond what is described here without first obtaining your consent.

• Account Management: To create and manage your w8job account, verify your identity, and keep your account secure.
• Payment Processing: To process deposits and withdrawals through your chosen payment method and maintain accurate transaction records.
• Legal Compliance: To comply with anti-money laundering (AML) regulations, age verification requirements, and other applicable laws.
• Fraud Prevention: To detect and prevent fraudulent activity, account abuse, and unauthorised access to the w8job platform.
• Responsible Gaming: To monitor gaming patterns and identify players who may need support, in line with our responsible gaming commitments.
• Platform Improvement: To analyse how players use w8job and improve the platform's features, performance, and user experience.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you need it.
• Marketing (with consent): To send you promotional offers, bonus notifications, and platform updates — only if you have opted in to receive them.

5 Who We Share Your Data With

w8job does not sell your personal data. We share your data only with trusted third parties who help us operate the platform, and only to the extent necessary for each specific purpose.

• Payment Processors: bKash, Nagad, Rocket, and banking partners receive the transaction data necessary to process your deposits and withdrawals.
• Identity Verification Services: When you submit KYC documents, they are processed by our verification partner to confirm your identity and age.
• Game Providers: Third-party game providers may receive your player ID and gaming session data to deliver their games on the w8job platform. They do not receive your full personal profile.
• Analytics Providers: We use analytics tools to understand platform usage. These tools receive anonymised or pseudonymised data only.
• Regulatory Authorities: We may be required by law to share your data with government agencies, financial regulators, or law enforcement. We will always comply with valid legal requests.
• Fraud Prevention Services: We share data with fraud detection services to protect the integrity of the w8job platform and all its players.

All third parties who receive your data from w8job are contractually required to handle it securely, use it only for the specified purpose, and comply with applicable data protection laws.

6 Data Retention

w8job retains your personal data for as long as your account is active and for a period after account closure as required by law and our internal policies. We do not keep your data longer than necessary.

• Active Accounts: Data is retained for the full duration of your account being open at w8job.
• Closed Accounts: After account closure, we retain your data for up to 7 years to comply with anti-money laundering regulations and financial record-keeping requirements.
• KYC Documents: Identity verification documents are retained for 5 years after account closure, in line with regulatory requirements.
• Transaction Records: Financial transaction records are retained for 7 years after the transaction date.
• Support Communications: Customer support records are retained for 3 years after the last interaction.
• Marketing Data: If you unsubscribe from marketing, we retain a record of your opt-out status indefinitely to ensure we do not contact you again.

Once the applicable retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you.

7 Your Rights

As a w8job player, you have the following rights over your personal data. To exercise any of these rights, contact our support team at [email protected]. We will respond within 30 days.

8 Cookies

w8job uses cookies — small text files stored on your device — to make the platform work properly and to understand how players use it. We use three categories of cookies:

• Essential Cookies: These are required for the w8job platform to function. They keep you logged in, maintain your session, and remember your security preferences. You cannot opt out of essential cookies without stopping use of the platform.
• Analytics Cookies: These help us understand which pages and games are most popular, how long players spend on the platform, and where technical issues occur. The data collected is aggregated and does not identify individual players.
• Preference Cookies: These remember your settings such as language preference and display options, so you do not have to set them every time you visit.

w8job does not use advertising cookies or cross-site tracking cookies. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may affect the functionality of the w8job platform.

9 Security

w8job takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and the w8job platform is encrypted using TLS 1.3.
• Personal data stored on our servers is encrypted at rest using AES-256 encryption.
• Access to personal data within w8job is restricted to authorised personnel on a need-to-know basis.
• We conduct regular security audits and penetration testing of the w8job platform.
• Our payment processing systems are certified to industry security standards.
• We maintain an incident response plan to handle any data breaches promptly and effectively.

While w8job takes every reasonable precaution to protect your data, no system is completely immune to security risks. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.

10 Children

The w8job platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use the w8job platform or provide any personal data to us.

If w8job discovers that personal data has been collected from a person under the age of 18, we will delete that data immediately and close the associated account. If you believe that a minor has registered an account at w8job, please contact us at [email protected] so we can investigate and take appropriate action.

11 Changes to This Policy

w8job may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players by email and display a notice on the w8job platform.

The updated Privacy Policy will take effect 7 days after notification, unless the changes are required by law, in which case they take effect immediately. Your continued use of the w8job platform after the effective date of any changes constitutes your acceptance of the updated policy.

We recommend checking this page periodically. The "Last Updated" date at the top of this page always reflects when the policy was most recently revised.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how w8job handles your personal data, please get in touch with our support team. We are available 24 hours a day, 7 days a week.